I've been with hostgator for 5 months now. I'm on my computer at least 70 hours a week and hostgator support is always logged in for chat support. I have only had one instance of downtime and it was for about minutes. When I IM'd support they were there and got my sites back up in no time. The service is excellent the speed and reliabillity of the servers is awesome and the price is more than reasonable, I wont be looking for a new host any time in the fore seeable future.
Craig
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